Health Sector Colombia Success Story

One of Colombia’s most prestigious health entities embarked on a transformative project: migrating to a new central hospital system. This project, led by the IT department, was vital for the institution’s future. However, they encountered a critical obstacle: the new system’s provider delivered “clean” versions, devoid of any data. To test and validate progress, the entity’s team needed to populate each new version with thousands of clinical and administrative records—a task that was simply impossible to perform manually.

 

Success Summary

Client: A prestigious health sector entity in Colombia.

Challenge: To populate a new hospital system with test data for each vendor delivery, a manual process that was impossible to execute due to the volume and need for precision.

Solution: STELA RPA bots that read records from files and loaded them into the new system via its graphical interface, acting as a bridge between incompatible systems.

 

Key Results

  • An 88% reduction in the time required to prepare the test environment.
  • A 97% decrease in data loading errors compared to a manual process.
  • The ability to create a test environment with 8,500 records in just 10 hours.
  • Increased the frequency of testing from 2-3 times during the entire project to once per month.

 

The Challenge: Testing an Empty System and the Risk of a Blind Project

The entity’s IT team faced a dilemma. To ensure the quality of the new hospital platform, it was essential to perform exhaustive tests after each vendor delivery. But these deliveries arrived as an empty shell. The task of loading the thousands of records needed to simulate a real environment was monumental.

Performing this process manually was unfeasible for two main reasons: the enormous volume of records required and the extremely high risk to data quality. A single typo in a clinical record could invalidate an entire battery of tests. Without a safe and agile way to populate the data, the entity was forced to limit the number of deliveries and test cycles. This meant a reduced ability to control development quality and a much higher risk of problems being detected late, jeopardizing the project’s timeline and budget.

 

The Solution: RPA as an Intelligent Technology Bridge

The solution was to use STELA RPA bots as a “bridge” between the old and new systems. Since the technologies and data models of both systems were incompatible for a direct database migration, STELA offered a simpler and safer alternative: interacting with the new system through its graphical user interface, just as a user would.

The automated process was as follows:

  1. The bot read the clinical and administrative records from Excel or CSV files, which had been exported from the legacy system.
  2. Then, operating on the new central system’s interface, the bot entered each piece of data into the corresponding field, ensuring that the information was passed to the database correctly and respecting all the business rules of the new application.

What the entity valued most was the security and precision of the bots. Unlike a person, a bot does not make typos or mix up patient data—a critical factor when handling sensitive clinical information.

 

The Results: Exponential Agility and Guaranteed Data Quality

The implementation of STELA not only solved the problem but also radically changed the project’s methodology. The most impactful benefit was the ability to have a test environment fully populated with 8,500 records in just 10 hours. This agility allowed them to switch from an original plan of 2 or 3 data loads for the entire project to monthly deliveries and test cycles, facilitating much more rigorous progress tracking and incremental testing.

The efficiency metrics were conclusive:

ASPECTSTELA
(10 Bots)
MANUAL PROCESS 
(10 People)
Total Records Loaded8,5008,500
Total Time Employed10 hours850 hours (12 days)

This comparison demonstrates a time saving of 88% and a 97% reduction in errors compared to the manual process. STELA became a strategic asset, allowing the IT team to continuously control the project’s quality and guarantee data integrity every step of the way.