Build trust with fast and consistent processes.

Delivering information that meets critical requirements leads them to automate the
upload of clinical results for reporting to the Department of Health and Human

GRM is a leading information and document management company, recognized in the Gartner Magic Quadrant for its Content Services Platform.

In 2020, the company was asked by the Peruvian Ministry of Health to take on a major challenge: centralizing and processing some 5,000 documents a day containing the results of coronavirus tests performed daily by various clinical laboratories.

It was necessary:

  • Accelerate case processing in record time.
  • Do it continuously.
  • Reduce the margin of error.
  • Start as soon as possible.

To do this, GRM implemented STELA RPA to manage, account and report data in a reliable and timely manner.

The reasons why they chose STELA:

  • Learning agility in the use of the tool.
  • Because it was not necessary to incur the cost of new technical staff.
  • An agile solution at a fair price.
  • Tailored automation and ease of use for non-technical staff.
  • Excellent return on investment and responsiveness.
  • A tool with support and training in Spanish.

Related Articles